Privacy Policy

Last Updated: October 21, 2024

Cyon (“Company”, “we”, or “us”) respects your privacy. We are dedicated to the safe and secure processing of personal data and ensuring compliance with applicable data protection laws. The following outlines how we handle your personal data.

What Information We Collect

When you create an account, activate a product, synchronize your flight log, or otherwise interact with Company, we may collect information, including:

• Account Information: Your account and account related information, such as email address and personal profile information.
• Device Information: Device identifier such as device serial number, browser type and screen size.
• Contact Information: Information such as name, email address, shipping address, phone number.
• Transaction Information: Information about purchases of the Products and Services.
• Usage Data: Information about your activity and usage of the App and the Products such as product interaction, crash data and other diagnostic data.
• Location Information: If you choose to synchronize your flight record, use the map function of our apps, you may provide us with geolocation information.
• Communication Information: If you reach out for after-sales services, we may process your communication information.

How We Use Your Information

We use personal information to:

• Provide Features and Services: We collect personal data necessary to provide features in the products or services in the App.
• Improve Our Products and Services.
• Contact and Communicate with You: To respond to communications, reach out to you about your inquiries and requests.
• Comply with Law: To comply with applicable law, for example, to push updated geo-fencing database to you.
• To Improve Our Products and Services: We use aggregated personal information to understand how the App is used and improve its usability.

How We Share Your Information

• We may disclose your information to third party to provide services such as cloud service and map service.
• According to applicable law, your device information and location information may be broadcast to individuals or entities nearby.
• We may disclose analytics data to third party analytics providers.

Personal Information of Children

We do not knowingly collect personal information from children under 16 years of age. Our products and App are not intended for children under 16. If you are under 16, we ask you not to use our Products.

Your Rights

Applicable laws provide data subjects rights to access, correct, and delete personal data, and restrict personal data processing. According to local laws, personal data subjects or their agents can submit requests for exercising data subjects’ rights to us via support@cyondrones.com.

Data Security and Retention

We have implemented measures to secure the personal information we collected. Certain physical, organizational and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain. We will only retain your personal information for as long as necessary to fulfill the purposes of collection or to process it for the purposes of satisfying any legal, accounting or reporting requirements.

Our International Transfers

The personal information we collect may be processed or accessed in countries or regions where you use Products or Services, or other countries or regions where we or our affiliates, subsidiaries or service providers are located.

Contact Information

To comment about this Privacy Policy contact us at: support@cyondrones.com.